## How it Works

1. Sign up  
Join for free and get 50 points off your order.

2. Earn  
Get 1 point for every $1 spent.

3. Redeem  
Turn every 100 points into $10 off.

## Insyders Can Earn Even More

### Bronze
Free to join
- 1 point for every $1 spent
- Free shipping on every order
- 50 points when you join

### Silver
Spend $400 a year
- 1.25 points for every $1 spent
- Free shipping on every order
- 100 bonus points when you reach Silver
- Early access to sales

### Gold
Spend $800+ a year
- 1.5 points for every $1 spent
- Free shipping on every order
- 100 bonus points when you reach Gold
- Early access to sales
- Exclusive discounts

## Refer a Friend
**GIVE $20 OFF, GET 200 POINTS**  
Give your friends $20 off their first purchase of $250, and get 200 points for each successful referral.

## Frequently asked questions

How do I join Insyder?  
Create a free Spyder account to join automatically. You’ll receive 50 points when you sign up.

How can I earn points?  
You earn at least 1 point for every $1 spent, and more at Silver and Gold. When you become a member you are gifted 50 points to start.

How do I redeem my points?  
Every 100 points equals $10 off. Sign in before checkout to apply your points to your order.

How do Insyder tiers work?  
All members start at Bronze. Spend $400 in a year to reach Silver, or $800 or more to reach Gold. Bronze members earn 1 point per $1, Silver earns 1.25, and Gold earns 1.5. Silver and Gold members receive 100 bonus points when they reach the tier, plus early access to sales. Gold members also get exclusive discounts. Free ground shipping is included at every tier.

Is there a limit to how many points I can redeem on one order?  
Yes. You can redeem up to 700 points ($70) per order. Any remaining points stay in your account for future purchases.

Do Insyder members get free shipping?  
Yes. All Insyder members receive free ground shipping. Two-day and overnight shipping are available at standard rates.

Where can I see my points balance and tier?  
Sign in and go to “My Account” to see your points balance, current tier, and activity history.

Were my previous points restored?  
Yes. All previously earned points have been restored and can be used now. Restored points expire December 31, 2026. Points earned from October 16, 2026 on expire 12 months after the date they’re earned.

What happens to my points if I return a purchase?  
Points earned on a returned item are removed from your account, and the returned amount no longer counts toward your tier spend.

I forgot to use my points at checkout. Can I apply them afterward?  
No. Points can’t be applied to an order after it’s been placed, but they’ll stay in your account for your next purchase.